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Return Policy

RETURNS & EXCHANGES

elfin los angeles gladly accepts returns of unworn, unwashed, undamaged or defective merchandise for exchange or store credit within 20 days of original purchase ship date.

returns received after 20 days will only be assessed on a case-by-case basis and are subject to a 20% restocking fee.

any sale items or merchandise marked "Final Sale" CANNOT be returned.

any item received as a gift or purchased at full price will have the sale price honored for store credit.

all footwear, intimates, and swimwear returns must be returned in their original, unworn condition to be considered for a store credit or return.

any custom or special order items are FINAL SALE.

to initiate a return or exchange, please click here or return to our Woodland Hills store. 

elfin los angeles
20929 ventura blvd. #10
woodland hills, CA 91364

Items returned via mail must be received 20 days from the date of orignal shipment.  if you wish to use a prepaid return shipping label, a $10 charge will be deducted from your credit.

For any questions or other inquiries please email hello@elfinlosangeles.com.

Once we receive your return, we will process a store credit for the cost of the returned item and you will receive an automated email.  Original shipping charges, duties or taxes are non-refundable and not eligible for store credit.

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